We apologise if any customers experience a brief glitch to their service.

We needed to apply an emergency upgrade to our machines Tolhek and Turnpike which caused the tunnels to drop for a few seconds.

Both machines are now running fine.

UPDATE:

Our wholesale provider has identified an issue with one of their gateways. Whilst they are working to resolve the problem we ask affected customers to reboot their routers.

We will continue to monitor customer lines.

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Some of our customer lines are experiencing congestion and high latency this morning.

We are investigating the root of this issue with our wholesale provider.

We will update as soon as we have information.

We apologise for the inconvenience this issue may be causing.

We are aware some customers are experiencing issues with their services today.

We have raised an issue with our suppliers and we are currently waiting for feedback.

We apologies for an inconvenience experienced.