An update on the outage – we had a problem with level-3 transit which caused a network storm, briefly taking out both our transit and ADSL connectivity. Our Level-3 transit is currently disconnected and all services are back to normal. If your ADSL is still off line, please try power-cycling the router.

We have just suffered a brief outage from 12:44 to 12:50, which will have affected all customers. We are investigating what happened, and do apologise for any inconvenience this may have caused.

Our mail server has suffered a couple of brief outages today, due to hard disk problems. It is now stable again. Apologies for any inconvenience this may have caused

All customers will have experienced several outages yesterday (Sunday). This was due to a power outage at Telehouse (not our data centre), which resulted in large parts of the UK Internet failing. We were working on our ADSL connectivity at the time, following the problems on 2006-09-21 (see below), and so the outage caused some confusion! Also as power was restored at Telehouse, our main transit provider suffered some sort of network storm, adding to our problems. So generally a rather disastrous day – I do apologise for any inconveniences this may have caused.

This afternoon’s outages were due to an intermittent fault with the ATM interface to BT’s network. We believe it is now stable, and will be carrying out maintenance work on Sunday to ensure it doesn’t happen again. This may cause a further brief outage for DSL customers. Apologies for any inconvenience this may cause.

All DSL is back up, more details shortly

All DSL is off again, many apologies, more details shortly

Our DSL is back, and we are investigating! Some ADSL routers are being slow to reconnect – if yours is still down, try switching it off and back on again.

There is currently another outage of all DSL connections. We are doing our best to sort it! Apologies for the inconvenience

All DSL services are now back to normal. The ATM interface to BT’s network failed, we are investigating why. Apologies for the inconvenience