Shipping Policy

Covid Update Notice

During the current situation with COVID-19, we continue to operate and fulfil orders while taking all precautionary measures to protect our employees and customers.
There may be some delay on the processing and shipping of online orders.
Please contact us if you have any questions or concerns, as well as for direct information regarding your order.

Thank you
The Watchfront Team

Domestic Shipping Rates and Estimates

Shipping ServiceEstimated Delivery Time*Price
Royal Mail Special DeliveryNext day guaranteed before 1pm£11.00
UPS Next Day 20kg1 – 2 Days£8.00
*Check Covid update notice for any changes & does not include processing times.

Free Delivery

We offer free delivery on certain products & will be clearly stated on each product page if this is the case.

In-Store Pickups

In-store pickups are suspended during any imposed government lockdowns. Under “normal” circumstances & post lockdown, in-Store pickups must be arranged with us in advance & will only be availble for certain products.
Please contact us for more info. t:020 7517 4900

Check the Status of Your Order

Upon shipment of your order, you will be emailed a tracking link. We typically use UPS or Royal Mail, but we reserve the right to use any shipping carrier of our choosing. See tracking portals below or feel free to contact us for an update of your order.

Tracking Portals:
UPS Tracking
Royal Mail Tracking

Order Processing and Cutoff Times

Order Processing

Watchfront process orders Mon-Fri (excluding holidays) and we make every effort to fulfil these as quickly as possible (see Covid update notice).
Our products & services all have different processing times, so please see the table below for details.

Cutoff Times

The standard cutoff time for processing orders is usally 2pm(e.g. orders received after 2pm will be processed the next business day). Our products can have different cutoff times, so please see individual product pages or the table below for details.

ProductCutoff TimeProcessing TimeDelivery TimeIn-Store Pickup
Firebricks2pm0 – 1 days1 – 2 daysYes
Rack Servers1pmTypically 6 weeks*2 – 3 daysYes
Business Phones2pm1 – 3 days1 – 2 daysNot available
Network Interface Cards2pm (Fri – 11:30am)1 – 3 days1 – 2 daysNot available
Switches2pm (Fri – 11:30am)1 – 3 days1 – 2 daysNot available
Network Accessories2pm (Fri – 11:30am)1 – 3 days1 – 2 daysNot available
*Covid will effect processing and delivery times. If we are out of stock, then processing times could be from 2-8 weeks. Please contact us for up-to-date lead times.

  • 0 days indicates same day.
  • We are not responsible for shipping carrier delays.
  • Shipping charges for your order will be calculated and displayed at checkout.
  • We reserve the right to use any shipping service of our choosing to fulfil orders.
  • Please review and ensure you have supplied the correct delivery address upon ordering. We’re not responsible for non-delivery due to errors in the address that you provide.