Service Status

21/11/22
16:28

Congestion and Latency

Hello,

There was some congestion and high latency on some of our DSL lines this afternoon.

This coincided with the football.

Our supplier is investigating the cause of this problem and have assured us there wiil be fix in place soon.

Apologies for any inconvenience that may have occurred during this.

Posted by Paul Malkowski
30/08/22
15:28

DSL Interruption

Hello,

We experienced an interruption to DSL service from one of our suppliers where some lines disconnected for around 5 minutes.

We apologise for this and have sought an explanation from our supplier as to the cause of this.

All lines are back up and running normally now.

Posted by Paul Malkowski
13/04/22
14:28

Firewalls

Hello,

We had a brief outage as two of our firewalls rebooted at around 1:15pm this afternoon.

The down time was around 3 minutes and we apologise for any inconvenience this may have caused to colocation and/or leased lines.

There was no outage with DSL services.

We are investigating this incident to help prevent it from happening again.

Posted by Paul Malkowski