Service Status

24/06/19
22:46

Power Outage at Pulsant 2

Hello,
We have experienced a power outage in our Maidenhead Pulsant 2 data centre. Power has returned and we are working to get all services back online.
Updates to follow.

Posted by Paul Malkowski
08/03/19
11:40

Brief Connectivity Outage

We apologise to customers for the brief outage caused by one of our suppliers between London and Maidenhead.
Everything is back to normal now.

Posted by Paul Malkowski
07/03/19
03:33

Connectivity Outage

At approximately 23:30 on 06/03/19 we lost connectivity between London and Maidenhead, affecting many services. The link is comprised of 2 connections from different suppliers. Unfortunately both of these connections were unavailable for a period, for reasons that are not currently fully understood.

We are working with both link suppliers and will post a fuller update when further information is available.

All services are now restored – if you should see anything unexpected please contact support on 020 7517 4999 or support@waganator.watchfront.net.uk

Aplogies for the inconvenience caused.

Posted by Scott Wilkins
06/03/19
08:46

Interruption to internet lines

Apologies to all our customer who have lines with us and experienced packet loss. There was an issue with one of our connections in London which has now been fixed.

Posted by Paul Malkowski
04/03/19
14:10

Interruption to Service

Apologies to all Leased Line and DSL customers who suffered a brief outage around 13:45 today.

This was caused by an interruption between London and Maidenhead by our suppliers having a network glitch.

Posted by Paul Malkowski