Service Status

09/12/16
20:08

We would like to apologise for the outage affecting various services between approximately 18:15 and 18:45 this evening.

This was caused by a configuration error whilst deploying a private interconnection with a specific customer. Unfortunately a layer2 routing loop was created, which flooded a core network ethernet segment with broadcast traffic.

Posted by Scott Wilkins
09/12/16
14:32

There was an unexpected switch cluster (Beatrix) reboot.

This is now working again.

We will investigate the cause of this and post an update.

Posted by Paul Malkowski