09
Dec
2016
20:08

We would like to apologise for the outage affecting various services between approximately 18:15 and 18:45 this evening.

This was caused by a configuration error whilst deploying a private interconnection with a specific customer. Unfortunately a layer2 routing loop was created, which flooded a core network ethernet segment with broadcast traffic.

Posted by Kevin Hones

09
Dec
2016
14:32

There was an unexpected switch cluster (Beatrix) reboot.

This is now working again.

We will investigate the cause of this and post an update.

Posted by Paul Malkowski

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