25
Jul
2016
12:51

There was an outage around 12.30 today for around 10 minutes in one of our data centers.,

This provides connectivity for all leased lines and EoFTTC in our network.

This seems similar to the outage we experienced last week.

This has been fixed and we are currently looking into the exact cause of this.

Posted by Paul Malkowski

21
Jul
2016
10:56

The TalkTalk DSL connections have gone down again. As soon as we have had an update from our supplier we will post an update.

Update 10:58 – service to the lines has been restored again.

Posted by Yolanda Zyczynska

21
Jul
2016
08:18

All DSL connections from us using TalkTalk Business circuits are currently down. Our wholesale supplier is investigating – the fault is currently believed to be within TalKTalk’s network. We will publish more information as soon as we have it.

Update 08:50 – our supplier has notified us that the problem is a power issue in Telehouse North. It seems that many providers are severely affected by this, including TalkTalk and BT. There is no ETA yet, but we will pass on any updates as we receive them.

Update 08:55 – our supplier has stated “This has been confirmed as a power issue within Telehouse North affecting multiple areas. We will post a further update by 10:30 BST.”

Update 10:25 – service is being restored to the affected TalkTalk DSL lines. We will be observing the lines to to make sure all lines come back up.

Update 10:40 – our supplier has updated us with the following “The suite had power, but at the exact moment of the wider Telehouse power issue today the in-rack UPS unit appears to have failed. We believe a power surge may have damaged the equipment but engineers are looking through the logs to try and understand exactly what happened.”

Posted by Kevin Hones

20
Jul
2016
08:29

There was an outage around 8am this morning for 30 minutes in one of our data centers.,

This provides connectivity for all leased lines and EoFTTC in our network.

This has been fixed and we are currently looking into the exact cause of this.

Posted by Paul Malkowski

Current Status

    GoodNo current issues

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