Service Status

24/03/16
07:40

There were some connectivity issues overnight affecting several (but not all) customers. The outages to BT connected lines between approx. 02:00 and…

There were some connectivity issues overnight affecting several (but not all) customers. The outages to BT connected lines between approx. 02:00 and 04:00 were due to supplier maintenance as previously posted in the planned maintenance section.

However, it appears that unrelated to that we suffered an outage from another connectivity supplier between approx. 02:30 and 03:00. This will be investigated and we will update this statement when we have further information.

Posted by Scott Wilkins
17/03/16
08:22

TalkTalk are experiencing some RADIUS issues this morning which may result in new connections failing to connect..   Currently connected lines are…

TalkTalk are experiencing some RADIUS issues this morning which may result in new connections failing to connect..

Currently connected lines are not affected.

They are working on a fix right now and we will update you once we have more information.

We apologise for any inconvenience this may cause.

Posted by Paul Malkowski