19
Dec
2014
09:17

Further update: We now have had a satisfactory explanation why there was a lack of communication in the first instance. Steps are to be put in place to ensure we are made aware immediately of any occurrences that could affect our connectivity.

Update: The back-haul link has now been restored and we have had a satisfactory explanation as to what happened post event.  However, we are seeking a further explanation as to why there was a lack of communication at the time of failure.

Our primary gigabit back-haul link to Amsterdam appears to have failed in the early hours of this morning. We are awaiting a status report from our supplier.

In the meantime traffic is flowing over the back-up circuit which is of a lower capacity and therefore susceptible to congestion.

We apologise for any inconvenience caused and an update will be posted as soon as we have a reply from our supplier.

Posted by Yolanda Zyczynska

Current Status

    GoodNo current issues

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