Service Status

22/02/13
10:14

We have been notified by BT that there is a degraded service in the Ealing area. Customers who receive BT broadband services…

We have been notified by BT that there is a degraded service in the Ealing area.

Customers who receive BT broadband services in the following dialling code areas may be experiencing a degradation of service:

01603, 01895, 01189, 01803, 01844, 0207485

We will update the status as soon as we have further information. We apologise for any inconvenience caused.

Posted by Paul Malkowski
01/02/13
13:38

Update:  The fault repair has now been completed. Engineers are currently on site and working to replace a faulty switch, we have…

Update:  The fault repair has now been completed.

Engineers are currently on site and working to replace a faulty switch, we have been advised of an interruption to service whilst repairs are made. We apologise to any customer who may be affected during this time. We will update when more information becomes available.

We apologise to any customers who may have experienced a glitch in their service today. One of our back haul providers has advised that there has been an issue with unexpected crashing at Telehouse North.

We are currently waiting for further information.

Posted by Paul Malkowski