15
Sep
2010
13:29

BT have resolved the packet loss problem with their BT Connection Node at Stepney Green, and services have returned to normal

Posted by admin

15
Sep
2010
12:29

There was an outage of our Packet Exchange link to Amsterdam last night, between 01:50 to 02:15. This will have affected any traffic to servers in our Amsterdam data centre that routes via Maidenhead. Apologies for any problems caused.

Posted by admin

15
Sep
2010
12:22

The problem is with the BT Connection Node at Stepney Green, and is affecting a large number of ISPs. BT are working on it, no ETA for a fix as yet

Posted by admin

15
Sep
2010
11:26

There appears to be a problem within BT’s network, which is causing around 5% packet loss on all our ADSL connected via BT. We are chasing them to resolve this, and will post news as we have it.

This is not affecting Be lines, or any other of our services.

Apologies for any problems this may be causing

Posted by admin

15
Sep
2010
11:03

We are currently seeing some packet loss on ADSL connections via BT infrastructure, and we are investigating. It does not appear to be affecting Be lines

Posted by admin

03
Sep
2010
07:55

We had OSPF routing issues at our Amsterdam data centre which effected some but not all routes from 23:15 to 00:15, then again from 02:30 to 07:45.

Apologies for any problems this may have caused.

Posted by admin

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