30
Jun
2010
11:40

All routers are now back to normal.

Posted by admin

30
Jun
2010
11:15

Our routers are still stabilising following the Amsterdam problem. It could be another 15 minutes before services are back to normal. Apologies for any problems this is causing

Posted by admin

30
Jun
2010
11:01

The Amsterdam problem has caused a brief routing wobble affecting other services, still investigating

Posted by admin

30
Jun
2010
10:56

We appear to have some sort of connectivity problem with our data centre in Amsterdam, and are investigating

Posted by admin

23
Jun
2010
15:10

Our BT based ADSL services are suffering packet loss at the moment, due to high traffic levels from people streaming the World Cup. This is overloading parts of BT’s network infratructure. Our Be based ADSL is not suffering from this – Be clearly were more prepared. Apologies for any problems this may cause.

Posted by admin

22
Jun
2010
14:39

All services are now back to normal, apologies for a rather disastrous morning

Posted by admin

22
Jun
2010
14:15

The Amsterdam links are back, but we are seeing some brief routing flaps as things recover, resulting in some brief outages. Normal service should be resumed shortly

Posted by admin

22
Jun
2010
13:45

A brief update- our Amsterdam links are still down, our suppliers’ engineers are working on it, no ETA yet. We will post here as soon as we have more info

Posted by admin

22
Jun
2010
12:54

With our secondary mail server in Amsterdam out of action, our primary mail server is struggling, and both sending and receiving email is slow at the moment. Apologies for this, we are doing all we can to rectify the situation.

Posted by admin

22
Jun
2010
12:21

Following the problem yesterday with Be based ADSL connections, there were some further blips overnight. It has been stable since around 8am this morning, so if you are still having problems, please try power-cycling your ADSL router.

As soon as we get more information from Be we will let you know. Apologies for any problems this may have caused.

Posted by admin

22
Jun
2010
10:29

All our links to Amsterdam are currently down. Our suppliers advise problems with some KPN infrastructure there. The problem is being worked on but we have no ETA yet.

Posted by admin

21
Jun
2010
17:11

At approximately 16:30 there was brief outage across some of our Be based ADSL connections. This was due to a fibre failure on a management VLAN within Fluidata, our ADSL wholesale supplier. This should have had no effect on traffic. Subsequent investigations revealed a software issue with a Juniper switch. We are sorry for the outage; if your connection is still down please re-boot your router.

Posted by admin

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    GoodNo current issues

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