Service Status

30/06/10
11:40

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All routers are now back to normal.

Posted by Paul Malkowski
30/06/10
11:15

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Our routers are still stabilising following the Amsterdam problem. It could be another 15 minutes before services are back to normal. Apologies for any problems this is causing

Posted by Paul Malkowski
30/06/10
11:01

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The Amsterdam problem has caused a brief routing wobble affecting other services, still investigating

Posted by Paul Malkowski
30/06/10
10:56

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We appear to have some sort of connectivity problem with our data centre in Amsterdam, and are investigating

Posted by Paul Malkowski
23/06/10
15:10

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Our BT based ADSL services are suffering packet loss at the moment, due to high traffic levels from people streaming the World Cup. This is overloading parts of BT’s network infratructure. Our Be based ADSL is not suffering from this – Be clearly were more prepared. Apologies for any problems this may cause.

Posted by Paul Malkowski
22/06/10
14:39

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All services are now back to normal, apologies for a rather disastrous morning

Posted by Paul Malkowski
22/06/10
14:15

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The Amsterdam links are back, but we are seeing some brief routing flaps as things recover, resulting in some brief outages. Normal service should be resumed shortly

Posted by Paul Malkowski
22/06/10
13:45

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A brief update- our Amsterdam links are still down, our suppliers’ engineers are working on it, no ETA yet. We will post here as soon as we have more info

Posted by Paul Malkowski
22/06/10
12:54

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With our secondary mail server in Amsterdam out of action, our primary mail server is struggling, and both sending and receiving email is slow at the moment. Apologies for this, we are doing all we can to rectify the situation.

Posted by Paul Malkowski
22/06/10
12:21

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Following the problem yesterday with Be based ADSL connections, there were some further blips overnight. It has been stable since around 8am this morning, so if you are still having problems, please try power-cycling your ADSL router.

As soon as we get more information from Be we will let you know. Apologies for any problems this may have caused.

Posted by Paul Malkowski