28
Nov
2008
12:53

Services at our Maidenhead data center will be subject to an outage of a few seconds this afternoon. The management interface on the managed switch has gone and needs to be restored, necessitating a reboot. There should be no major issues as a result.

Posted by admin

27
Nov
2008
10:44

There is a routing issue within our London network resulting in some customers seeing packet loss. This is being fixed now and normal service will be resumed very shortly. Sorry for causing a problem.

Posted by admin

26
Nov
2008
09:16

There was an issue with one of our core routers at our Maidenhead data center this morning. The situation has been corrected and the cause is being investigated. We apologize to those customers who were affected.

Posted by admin

25
Nov
2008
15:31

BT have announced that the earlier fault has been cleared. Lines may disconnect for a couple of minutes as the load is rebalanced.

Posted by admin

25
Nov
2008
14:56

BT are now quoting a clear time of 16:00 for this MSO. Apologies for the ongoing packet loss.

Posted by admin

25
Nov
2008
13:46

BT are currently giving an Anticipated Clear Time of 15:18 for the aforementioned MSO

Posted by admin

25
Nov
2008
13:44

A brief update – BT have reported a major service outage, which explains the packet loss we are seeing. This will be affecting many ISPs. When we have more information we will let you know.

Posted by admin

25
Nov
2008
13:42

We are currently seeing high levels of packet loss on all ADSL connections. This is as a result of one of our ADSL interconnections with BT failing, hence the remaining 3 becoming heavily loaded. BT are working on the problem, and we hope normal service wil resume shortly. Apologies for any inconvenience this may cause

Posted by admin

03
Nov
2008
16:52

The problem on our London Amsterdam link appears to have been resolved we are awaiting verification and an explanation from our provider. We are sorry for any inconvenience.

Posted by admin

03
Nov
2008
15:29

We are currently experiencing packet loss on our private link between London and Amsterdam. Our provider is investigating. We sorry for the inconvenience.

Posted by admin

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