25
Sep
2006
09:50

All customers will have experienced several outages yesterday (Sunday). This was due to a power outage at Telehouse (not our data centre), which resulted in large parts of the UK Internet failing. We were working on our ADSL connectivity at the time, following the problems on 2006-09-21 (see below), and so the outage caused some confusion! Also as power was restored at Telehouse, our main transit provider suffered some sort of network storm, adding to our problems. So generally a rather disastrous day – I do apologise for any inconveniences this may have caused.

Posted by admin

21
Sep
2006
16:30

This afternoon’s outages were due to an intermittent fault with the ATM interface to BT’s network. We believe it is now stable, and will be carrying out maintenance work on Sunday to ensure it doesn’t happen again. This may cause a further brief outage for DSL customers. Apologies for any inconvenience this may cause.

Posted by admin

21
Sep
2006
14:30

All DSL is back up, more details shortly

Posted by admin

21
Sep
2006
14:25

All DSL is off again, many apologies, more details shortly

Posted by admin

21
Sep
2006
14:03

Our DSL is back, and we are investigating! Some ADSL routers are being slow to reconnect – if yours is still down, try switching it off and back on again.

Posted by admin

21
Sep
2006
13:55

There is currently another outage of all DSL connections. We are doing our best to sort it! Apologies for the inconvenience

Posted by admin

21
Sep
2006
13:31

All DSL services are now back to normal. The ATM interface to BT’s network failed, we are investigating why. Apologies for the inconvenience

Posted by admin

21
Sep
2006
13:18

There is currently an outage of all DSL connections. We are working on it and hope to have service restored very shortly. Apologies for the inconvenience

Posted by admin

14
Sep
2006
16:25

We have just experienced a DDoS attack, which has resulted in intermittent packet loss for DSL customers. Service now appears to be back to normal. Apologies for the inconvenience

Posted by admin

01
Sep
2006
14:38

Service should now be back to normal. It looks like a DoS attack upset the BGP routing of our main transit provider, though we are still investigating. Apologies for the inconvenience

Posted by admin

01
Sep
2006
14:31

We are currently experiencing problems with our transit connection, resulting in packet loss for all customers. We are working on it and will keep you posted. Apologies for the inconvenience

Posted by admin

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