15
Feb
2006
12:52

An update on the outage this morning. We have dual redundant core routers in each of our data centres, using VRRP to provide seamless switching between them. This allows for routine maintenance or failure without a break in service. A routine update to one of the routers resulted in it announcing by VRRP that it was able to route, when in fact it wasn’t, and so the backup router didn’t take over. The length of the outage was simply due to the time it took us to gain access and manually switch to the backup router. We are looking at ways to avoid this vulnerability in the future.

Posted by admin

15
Feb
2006
11:03

We suffered an outage of our core routers at Redbus HEX, between 10:40 and 11:00am this morning. All is now back to normal and we are investigating the cause of such an outage. Apologies for any inconvenience this caused.

Posted by admin

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