We have been notified that our datacentre will be conducting some maintenance, on Monday 23rd March 2026.
Start: 23/03/2026 07:30 GMT
Tasks:
Our provider has works scheduled at the Maidenhead Datacentre .
Service Impact:
Customer service will automatically fall over to our back up system, however the works being carried out may be performance affecting.
However, the work on each individual service will only take a few minutes.
We apologise for the inconvenience caused whilst this maintenance is undertaken.
We have been notified that one of our interconnectivity suppliers will be conducting some network maintenance, on Thursday 12th February 2026.
Customers with ADSL or FTTC TalkTalk lines are AT RISK during the maintenance window.
Duration:
Start: 12/02/2026 00:01 GMT
End: 12/02/2026 04:00 GMT
Tasks:
Our supplier will be performing maintenance on their core MPLS node in Telehouse North which will involve moving infrastructure cabling to new line cards.
Service Impact:
As the core device in question has resilient connectivity back into the network, please treat this window as AT RISK only for your affected services. For xDSL or FTTX services, there is no expected service impact but given new session authentications for xDSL or FTTX services could establish over these new paths, please consider the window as AT RISK should there be any unforeseen issues.
We apologise for the inconvenience caused whilst this maintenance is undertaken.
We have been notified that one of our interconnectivity suppliers will be conducting some network maintenance, on Thursday 22nd January to Friday 23rd January 2026.
Customers with ADSL or FTTC TalkTalk lines are AT RISK during the maintenance window.
Duration:
Start: 22/01/2026 23:00 GMT
End: 23/01/2026 04:00 GMT
Tasks:
We will be moving cabling that connects one of our LACs to one of our core MPLS nodes in Telehouse North onto a new line card.
Service Impact:
As the device in question has connections back to multiple core nodes and there is also another geographically resilient device please treat this window as AT RISK only. As we will only be working on the connection between the LAC and one of our core nodes.
We apologise for the inconvenience caused whilst this maintenance is undertaken.