Planned Maintenance

17/10/16
12:01

We have been notified by our BT wholesale provider that they will be carrying out planned maintenance to upgrade the software on their core switches. Our BT customers are advised to expect a disruption to their broadband service whilst the maintenance is carried out.

The details of this maintenance are as follows:

Start Date: Thursday 20/10/16

Start Time: 01:00

End time: 04:00

We apologise for any inconvenience this may cause.

Posted by Yolanda
13/10/16
11:03

We have been notified by our Leased line/EoFTTC provider that TalkTalk have Planned Engineering Works scheduled to carry out an upgrade to some of their core links. They do not anticipate any impact to customers Leased line/EoFTTC services but it is advised that during the maintenance window it is an ‘at risk’ period.

The maintenance will take place during the following time window:

Duration:

Start: 19/10/2016 00:05 BST

End: 19/10/2016 06:00 BST

Posted by Yolanda
12/10/16
09:32

We have been notified that TalkTalk have planned engineering works scheduled for Friday 14th October 2016 to perform a software upgrade on some of their core devices. The maintenance will affect our TalkTalk ADSL customer lines only.

The details are as follows:

Duration:

Start: 14/10/2016 00:05 BST

End: 14/10/2016 06:00 BST

We apologise for any inconvenience this may cause.

Posted by Yolanda
29/09/16
12:16

We are planning to reboot our switches in London on Sunday 2nd of October.

Leased Line and EoFTTC will see a hiatus of less than 5 mintue.

This is for routine maintenance.

This work will be carried out in the morning.

Posted by Paul Malkowski
29/09/16
09:04

We have been notified by a provider that they will be carrying out planned maintenance to upgrade their core network. They do not anticipate any impact on customer traffic but customers are advised during that during the maintenance window it is an ‘at risk’ period.

The maintenance will take place during the following time window:

Duration:

Start: 05/10/2016 00:05
End: 05/10/2016 06:00

Posted by Paul Malkowski
28/09/16
14:15

PM 28/09/16 17:00 – This work has been completed successfully.

Further to our successful reboots earlier we are going to proceed with the firmware upgrades to our core routers.

This will be taking place this afternoon (28/09/16 PM) and as before we do not expect any disruption to services but as we are working on the core routers there is an inherent risk.

We have all staff on hand during this time.

Posted by Paul Malkowski
28/09/16
12:26

PM 28/09/16 14:10 – This work has been completed successfully.

We are planning two router reboots today 28/09/16.

These will be done gracefully so we do not expect any outages but as there is an inherent risk doing anything to the core network we will have all staff members on hand when the work is carried.

Posted by Paul Malkowski
23/09/16
12:12

KRH 25/09/16: This work has been completed successfully.

We are planning to reboot our switches in Amsterdam on Sunday 25th of September.

This is for routine maintenance.

This work will be carried out in the morning.

Posted by Paul Malkowski
19/09/16
10:16

We have been notified by a provider that they will be carrying out planned maintenance to add capacity to a number of their intersite links. They do not anticipate any impact on customer traffic but customers are advised during that during the maintenance window it is an ‘at risk’ period.

The maintenance will take place during the following time window:

Duration:

Start: 28/09/2016 00:01

End: 28/09/2016 04:00

Posted by Yolanda
19/09/16
09:43

We have been notified by a provider that they will be carrying out planned maintenance to add capacity to a number of their intersite links. They do not anticipate any impact on customer traffic but customers are advised during that during the maintenance window it is an ‘at risk’ period.

The maintenance will take place during the following time window:

Duration:

Start: 27/09/2016 00:01

End: 27/09/2016 04:00

Posted by Yolanda