We have been notified that one of our interconnectivity suppliers will be conducting some network maintenance, on Thursday 4th December to Friday 5th December 2025.

Customers with ADSL or FTTC TalkTalk lines are AT RISK during the maintenance window.

Duration:

Start: 04/12/2025 22:00 GMT

End: 05/12/2025 06:00 GMT

Tasks:

We will be upgrading the routing engines and other component parts on our core MPLS router at Equinix LD8 as well as upgrading the software release on the device.

Service Impact:

There is no expected impact to the services attached but they should be treated as AT RISK for the duration of the maintenance window owing to reduced core backhaul paths from Manchester back to London.

We apologise for the inconvenience caused whilst this maintenance is undertaken.

We have been notified that one of our interconnectivity suppliers will be conducting some network maintenance, on Tuesday 25th November to Wednesday 26th November 2025.

Customers with ADSL or FTTC TalkTalk lines are AT RISK during the maintenance window.

Duration:

Start: 25/11/2025 23:00 GMT

End: 26/11/2025 04:00 GMT

Tasks:

We will be upgrading the routing engines and other component parts on one of our core MPLS nodes at Telehouse North which connectivity for your service could pass through.

Service Impact:

The router that your service can connects to has multiple upstream paths connecting to more than one core node and is part of a resilient pair. As we will only be affecting one upstream path on this router and not affecting the other router in the pair please consider this window as AT RISK as traffic will automatically move onto the other path during the maintenance window.

We apologise for the inconvenience caused whilst this maintenance is undertaken.

Watchfront have planned maintenance at our datacentre scheduled for Sunday 26th October from 12:00 pm.

We will be conducting the final phase of the physical changes to equipment in our racks. Customers are advised the mail server will be down during the maintenance period.

We apologise for any inconvenience this may cause.

UPDATE: This phase 1 of maintenance is now complete. We will be issuing further a maintenance notification for phase 2 planned for Wednesday 22nd Oct.

Watchfront have planned maintenance at our datacentre scheduled for Monday 20th October from 11:00 am.

We will be conducting physical changes to equipment in our racks. A small number of our tunnelled customers may experience a few seconds of outage whilst we carry out the changes.

Services are considered AT RISK during the maintenance period.

We apologise for any inconvenience this may cause.

Following on from the maintenance carried out in September, one of our DSL suppliers is due to conduct the upgrade of switches in their datacentre on Tuesday 7th October 2025:

Start: 07/10/25 00:01 BST

End: 07/10/25 06:00 BST

During the maintenance window, customers can expect a blip in service whilst the primary LNS disconnects and the secondary LNS takes over. Once the maintenance is complete and the interconnect has settled, we will restore services to the primary LNS manually over a couple of days to minimise disruption. Again this would cause a blip in service as they are moved back.

We apologise for any inconvenience this may cause.

Watchfront have a planned maintenance scheduled for Wednesday 17th September 2025 at 18:00.

We plan to conduct a minor configuration change on an interconnect with a supplier.

We advise an “AT RISK” status whilst we conduct this maintenance as some DSL connections may drop but any that do will immediately reconnect.

We apologise for any inconvenience this may cause.

We have been notified that one of our interconnectivity suppliers will be conducting some essential core network maintenance, on Tuesday 17th June 2025 between the hours of 00:01 and 04:00 BST.

Customers with ADSL or FTTC TalkTalk lines are likely to suffer some downtime during this outage.

We apologise for the inconvenience caused whilst this maintenance is undertaken.