Hello,

We are replacing a power feed in our core network on Sunday 13th of December 2020 (13/12/2020) at 11am.

The vast majority of services will unaffected due to the resilience built into our network.

However there are a few customers who will be effected and we will contact you directly about this.

The maintenance is scheduled for half an hour but it is likely to take much less time than this.

Please get in contact if you have any queries.

14/02/2020

This work was completed with no issues.

Hello,

We have been instructed by our Amsterdam data centre provider that they will be conducting preventative maintenance on the power breakers that feed our racks overnight on Tuesday the 22/09/2020.

This is to start 9pm UK time and can last until 5am the next morning.

During this time there will be a power outage to the rack.

We will be contacting customers directly about this.

We apologise for the interruption.

Update 15:00 2020-04-05

This maintenance has been completed successfully. We will continue to monitor the network.

We will be conducting some changes to our switching between Maidenhead and London this weekend.

This will improve our resilience to an outage between the two Data Centers.

There will be a couple of minor glitches to connectivity as this is being done which is why it is the work is being conducted out with business hours.

There should be no major outages whilst this is being conducted.

If you have any queries please email support@waganator.watchfront.net.uk.

We will post again once the work is complete.