25
Jan
2013
11:11

We have been notified by our backhaul provider of planned maintenance on the circuit between Telehouse East and Amsterdam on 31/01/2013 between 07:00 and 08:00. The outage will be for approximately 15 minutes during this time.

We apologise for any inconvenience caused.

Posted by Yolanda Zyczynska

22
Jan
2013
14:06

Update:- This maintenance has now been completed

We are rescheduling the planned urgent maintenance to reboot the firewall/edge router grappa in our Maidenhead Data Centre this afternoon (22nd January 2013) at 16:30, to clear a problem with its management  interface.

The outage should only last for a few seconds and service will be restored as normal.

We apologise for any inconvenience caused.

Posted by Yolanda Zyczynska

21
Jan
2013
13:51

Update:- This maintenance has now been completed

We would like to remind our Be customers that our Be wholesale provider will be carrying out planned maintenance from 23:00 tonight (Monday 21st January 2013) to 06.00 tomorrow morning (Tuesday 22nd January 2013). There will be a complete outage which is expected to be approximately  2 hours.

We apologise for any disruption this may cause.

Posted by Yolanda Zyczynska

21
Jan
2013
13:42

Update:- This maintenance has been postponed. We will publish a further notification when the maintenance is rescheduled.

We are planning urgent maintenance to reboot the firewall/edge router grappa in our Maidenhead Data Centre tomorrow morning (22nd January 2013) at 08:00, to clear a problem with its management  interface.

The outage should only last for a few seconds and service will be restored as normal.

We apologise for any inconvenience caused.

Posted by Yolanda Zyczynska

10
Jan
2013
13:24

Update:- This maintenance has now been completed

We have been notified by our Be wholesale provider that they will be carrying out planned maintenance from 23:00 on Monday 21st January 2013 to 06:00 on Tuesday 22nd January 2013. During this time we have been advised that there will be a complete outage which is expected to be approximately  2 hours.

We apologise in advance for the disruption this may cause to our Be line customers.

Posted by Yolanda Zyczynska

04
Jan
2013
09:48

Our transit provider in Amsterdam will be carrying out planned maintenance from 23:00 on 15th  January 2013 to 01:00 on 16th January 2013.

Transit will automatically switch over via the UK but there may be minor glitches in routing during this time.

We apologise if any inconvenience is caused.

Posted by Yolanda Zyczynska

02
Jan
2013
11:50

Update:- This maintenance has now been completed

We have been notified by our Be wholesale provider that on Tuesday 8th January 2013 there will be an outage between 00:01 – 03:00 whilst they move their O2 interconnections from Telehouse North to Telehouse East.

We apologise in advance for the disruption this may cause to our Be line customers.

Posted by Yolanda Zyczynska

Service Status

    GoodNo current issues