Archives: News

Monitoring Services

Be assured if there is an issue with your equipment that you will be notified straight away so you can react swiftly to fix any problems.
Through our robust monitoring system we are able to customise monitoring and notification to fit any requirements of our customers.
Please see https://watchfront.co.uk/monitoring-services/ for more details or give us a call on 020 7517 4900.

Data Backup Services

As part of our new Additional Services, Watchfront are offering Data Backups as a service to our customers.
With an initial 250GB of storage included we are offering a comprehensive and robust back up facility.
Please see https://watchfront.co.uk/data-backups/ for more details or give us a call on 020 7517 4900.

New Additional Services

Watchfront endeavour to offer our customer more and more options with our new Additional Services.
We are offering 4 new Additional Services: Backups, Monitoring, Video Conferencing and VPN services.
With these we are helping businesses enable their remote workers during these trying times.
We are also offering deals with any combination of these giving you reduction in stand alone costs.
For more information please visit https://watchfront.co.uk/additional-services/ or give us a call on 020 7517 4900.

Colocation Transit Now Includes 1000GB!

As part of our push to give our customers added value from our services, all Colocation now includes 1000GB of transit. Furthermore we are dropping the cost of data transit packages and overage has been reduced to 10p per GB.

These changes come into effect on the 1st of Octiber 2020. Please visit https://watchfront.co.uk/colocation-pricing/ for more details or give us a call on 020 7517 4900.

 

Suspension of Excess Data Charges in Response to Covid-19

Providing a reliable & stable service remains a top priority for Watchfront. We are constantly monitoring our network and remain confident that your services will continue to operate as normal.

To help all of Watchfront’s Internet customers stay connected in these difficult times, we have removed our monthly transit data caps from our ADSL & FTTC internet connections until further notice.
This means you’ll be able to use as much data as you like without worrying about additional charges.

We will be issuing further relevant statements in the near future. Stay safe.

Watchfront Team

Watchfront’s Covid-19 Protocol – Update 20/03/20

Further to our previous post about the current situation with the Covid-19 virus we are giving another update in relations to any data centre works that may need done during this time.

As this is a fluid situation where the situation is changing daily we will be updating you when there are changes to what is possible.
Access to the data centres, in both Maidenhead and Amsterdam, is allowed but advised to be only for essential maintenance.

There are no firm restrictions on access at this time. We will be working as normal for anything in Maidenhead where we will visit in person.

Currently Amsterdam is reachable but maybe not advised unless in absolute emergency. We can however employ remote hands where such things as disks changes can be done with out a visit from us.

Both of the data centre owners are stating like us that their stance is based on the latest advice from the government and is subject to review and change.
If you have any queries about this please email support@watchfront.co.uk