News

02/04/20

Suspension of Excess Data Charges in Response to Covid-19

Providing a reliable & stable service remains a top priority for Watchfront. We are constantly monitoring our network and remain confident that your services will continue to operate as normal. To help all of Watchfront’s Internet customers stay connected in these difficult times, we have removed our monthly transit data caps from our ADSL & FTTC internet connections until further notice. This means you’ll be able to use as much data as you like without worrying about additional charges. We will be issuing further relevant statements in the near future. Stay safe. Watchfront Team
20/03/20

Watchfront’s Covid-19 Protocol – Update 20/03/20

Further to our previous post about the current situation with the Covid-19 virus we are giving another update in relations to any data centre works that may need done during this time.

As this is a fluid situation where the situation is changing daily we will be updating you when there are changes to what is possible.
Access to the data centres, in both Maidenhead and Amsterdam, is allowed but advised to be only for essential maintenance.

There are no firm restrictions on access at this time. We will be working as normal for anything in Maidenhead where we will visit in person.

Currently Amsterdam is reachable but maybe not advised unless in absolute emergency. We can however employ remote hands where such things as disks changes can be done with out a visit from us.

Both of the data centre owners are stating like us that their stance is based on the latest advice from the government and is subject to review and change.
If you have any queries about this please email support@watchfront.co.uk