We needed to apply an emergency upgrade to our machines Tolhek and Turnpike which caused the tunnels to drop for a few seconds.

Both machines are now running fine.

The post Brief glitch on service appeared first on Watchfront Limited.

Our wholesale provider has identified an issue with one of their gateways. Whilst they are working to resolve the problem we ask affected customers to reboot their routers.

We will continue to monitor customer lines.

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Some of our customer lines are experiencing congestion and high latency this morning.

We are investigating the root of this issue with our wholesale provider.

We will update as soon as we have information.

We apologise for the inconvenience this issue may be causing.

The post Congestion and high latency 23/04/25 – update appeared first on Watchfront Limited.

We have raised an issue with our suppliers and we are currently waiting for feedback.

We apologies for an inconvenience experienced.

The post Service issues – 17/04/25 appeared first on Watchfront Limited.

The post Core network problems appeared first on Watchfront Limited.

We apologies for the poor/non-existent connectivity customers experienced.

The cause was found to be a rogue machine that was sending a large amount of traffic where it shouldn’t have, and in the process tripped various router and switch limits. It has now been fixed, the trips have been cleared and customers would have seen connectivity restored around 3pm this afternoon.

We will as always continue to monitor.

Thanks for your patience.

The post Update on today’s connectivity issues appeared first on Watchfront Limited.

We restarted a core router which has brought services back.

We will continue to keep a close watch on things.

We’d like to thank customers for their patience whilst the issue was resolved.

We are aware that some customers may be experiencing problems with connectivity this morning.

We are investigating the issue and are working to resolve the problem as quickly as possible.

We apologise for any inconvenience caused.

The post Update – Connectivity issue 28/09/23 appeared first on Watchfront Limited.

This started after 5pm where a switch started to constantly reboot itself until remote hands were able to stop this.

We apologise for any inconvenience this may have caused.

We have scheduled maintenance to replace the switch and restore full resilience.

If you have any question please email support@watchfront.co.uk .

The post Amsterdam Switch Issue appeared first on Watchfront Limited.

We have had an issue with a link from London to Amsterdam overnight and this morning.

This was causing issues with tunnelled connections which we have re-routed.

We are working with our supplier to repair the link and will update you once done.

There may be some issue with some hosting in Amsterdam until this is resolved, we apologise for the inconvenience this is causing.

UPDATE 1pm 11/02/2023

We have managed to restore the network and everything is running as it should.

We apologise for this issue and are in talks with the supplier to avoid this issue being repeated.

Have a nice weekend.

The post Link to Amsterdam appeared first on Watchfront Limited.

There is a problem with a switch in one of our data centres and we have staff on route to fix the issue.

The post Internet lines issue appeared first on Watchfront Limited.

There was some congestion and high latency on some of our DSL lines this afternoon.

This coincided with the football.

Our supplier is investigating the cause of this problem and have assured us there wiil be fix in place soon.

Apologies for any inconvenience that may have occurred during this.

The post Congestion and Latency appeared first on Watchfront Limited.